I bought a Ford Ranger April 2002
Please forward this on to anyone who would listen
I have not had a chance to reply to any of the direct marketing tools or phone
calls that I recieve from Villa Fords staff.
I want to let you and your superiors know that I have never had as much a**
kissing as I have had with Villa-Ford....
I love it.....you reinforce that customer service is king and I have told
everyone I know about how completely satisfied I have been with the
respectfulness, service and genuine concern I have had with my purchase. I
would not hesitate at all to send you any of my friends becuase I know that they
will get the awesome service that I have had....
I withheld any feedback for Villa-Ford till I had some miles on the truck....the
truck has been running awesome
I have come to love my new ranger and brought it back to Villa-Ford to get a
radiator hose replaced and I got a free wax and rub out of some wierd stuff on
the paint.............never a question, never a bill......WOW
Outstanding Job
I am genuinely impressed
I am pushing two years on my ownership of the Ranger and intend to trade her up
next year around april 2004 (2 yrs)
I also will be looking to get my wife into something a little newer and I will
guarantee that I will be giving Villa-Ford the first visit when I start
shopping........
Thank You for showing me that customer service is not a dead concept in the new
millenium and here is some direct feedback to you and your superiors to let you
know that all of your after sales support and literature does make a substantial
difference to your owners
Keep up the good work
Michael Brindley
(I never thought I'd own a Ford......but I'm stoked I do now)
everyone...without exception gets a favorable response on the vehicle and mostly
on Villa-Ford when they ask me about my truck.........
Here is a photo of my favorite surf spot (san onofre) and my vehicle....
If I can survive the sharks this year I'll see you at the dealership in before
april 2004
